Nine Eleven Clinic Privacy Policy

At Nine Eleven Clinic, led by the expertise of Dr. Brijesh Yadav, we are dedicated to providing exceptional dermatological care for the whole family. We understand the sensitive nature of your health information and are deeply committed to protecting your privacy.

This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure it is protected when you use our website, services, or interact with our clinic.

This is information you voluntarily provide to us when you book an appointment, fill out forms, or contact us.

• • Identifiers : Name, date of birth, mailing address, email address, and telephone number.
• • Financial Information : Insurance details, billing address, and payment information (processed securely via third-party providers, not stored by us).

As a medical clinic, we collect detailed health information to diagnose and treat your conditions.

• • Medical History : Past and present health conditions, treatments, and family medical history.
• • Appointment Details : Dates and times of appointments, reasons for your visit, and notes from consultations.
• • Treatment Information : Details about dermatological services, prescriptions, and any ongoing care plans.

When you visit our website ([nineelevenclinic.com]), we may automatically collect certain data about your device and browsing activity.

• •Technical Data : IP address, browser type and version, time zone setting, operating system, and platform.
• • Usage Data : Information about how you use our website, including the pages you view, links you click, and the time and duration of your visit.

We use the information we collect for the following primary purposes:

• • Provision of Care : To schedule appointments, provide dermatological services, diagnose conditions, and develop treatment plans under the direction of Dr. Brijesh Yadav.
• • Communication : To send appointment reminders, follow-up on treatments, respond to your inquiries, and provide information about our services.
• • Billing and Administration : For processing payments, submitting claims to insurance providers, and managing the business operations of the clinic.
• • Internal Operations : To maintain medical records, conduct internal audits, and improve the quality of our services and website experience.
• • Legal Compliance :To comply with all applicable legal, regulatory, and licensing requirements for a medical practice.

Nine Eleven Clinic treats your information with the utmost confidentiality. We will only share your information in the following limited circumstances:

• • Treatment Purposes : With other healthcare providers (e.g., specialists, pharmacies) only with your explicit consent or as necessary to coordinate your care.
• • Clinic Personnel : With our staff and administrators on a need-to-know basis to perform their duties (e.g., scheduling, billing).
• • Service Providers : With trusted third-party vendors who provide services on our behalf (e.g., website hosting, billing software, secure record storage). These providers are contractually obligated to protect your information and are prohibited from using it for any purpose other than providing the contracted services.
• • Legal Requirements : When required to do so by law, court order, subpoena, or government investigation.
• • With Your Consent : For any other purpose not listed, only with your prior written authorization.

We employ a variety of security measures, including physical, technical, and administrative safeguards, to protect your Personal and Health Information from unauthorized access, loss, misuse, or alteration. We regularly review our procedures and security practices to ensure the highest level of protection possible.

Note: While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

Depending on your location and applicable law, you may have the following rights regarding your information:

• • Right to Access : You have the right to inspect and obtain a copy of your health records.
• • Right to Correction/Amendment : You can request that we amend information you believe is incorrect or incomplete.
• • Right to Restrict : You may request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations (though we may not be required to agree to the restriction).
• • Right to Lodge a Complaint : If you believe your privacy rights have been violated, you may contact our Clinic Administrator.

Our website may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use the site and allow us to remember your preferences.

• You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the website may become inaccessible or not function properly.

Nine Eleven Clinic provides care for the entire family. For patients under the age of 18, we adhere strictly to all applicable laws regarding the privacy and use of minors' health information, which typically requires parental or guardian authorization for treatment and access to records.

Our website may contain links to third-party websites (e.g., healthcare organizations, educational resources). This Privacy Policy only applies to Nine Eleven Clinic. We are not responsible for the privacy practices or content of any third-party sites.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" at the top of the page.

If you have any questions about this Privacy Policy, your privacy rights, or our data practices, please contact us at:

Nine Eleven Clinic Address -

1. Nine Eleven Clinic Borivali Mira Road - A-60, Jagmani CHS, NINE ELEVEN CLINIC, 103/104, opposite station, Sector 1, Shanti Nagar, Mira Road East, Thane, Maharashtra 401107

2. Nine Eleven Clinic Borivali - Ground Floor, Yogi Guru Kripa Building, 001, A Wing, Building No. E/18, Society, Eksar Rd, Yogi Nagar, Borivali West, Maharashtra 400092

3. Nine Eleven Clinic Andhericrystal plaza, 101-108, New Link Rd, opposite Infinity Mall, C-Wing, Veera Desai Industrial Estate, Andheri West, Mumbai, Maharashtra 400053

Phone : +91-9119116718, +91-9119116706

Email : nineelevenclinic@gmail.com